R&L REALCare Service Agreements give you low cost service fees of $35 per service call. Also, you save more with 50% discounts on parts and additional labor for ALL your home air conditioning & heating system(s).

R&L Heating & Air will examine and report the condition of all heating and air conditioning systems at the time of service by providing a copy of the service work order and invoice for work to be completed

No repairs will be started without the request and approval of supervisor or owner.

Our service personnel will extend every effort to advise and direct you to the best possible source for other needed parts or repairs.

Our online PDF form is easy to fill out. Our fillable PDF form allows you to print, fax or email us your information. You can click on the forms "Submit by Email" button in the upper right of the PDF page and send it to us electronically.

Also, you can print and fax it to us at (770) 975-0445.

If mailing the form by U.S. Postal service, please address your envelope to
R&L Heating & Air
6342 McCollum Ln
Acworth, GA 30102

Instructions to fill out the Online PDF Form

1. Contact Information (Required)
   Enter your Contact Name, Address and Phone number on the lines at the top of the form labeled "Customer Name and Address".  Your contact information is required.
   (Please fill in the "Location of Equipment" lines ONLY if the equipment is located somewhere except your current address.)
   
   
2. For the lines labeled - System#1, System#2, System#3 and System#4:
   Please fill in your Make, Model No, Ton and Serial Number of your furnace or air conditioning unit.
   (Note: We can fill in your System information for you on our first on-site visit if you are unable to locate this information.)
   
   
3. Special Instructions - fill out this area for any special instructions that you may need to alert us about.
   
   
4. Condensate Disclaimer Authorized Signature line. (Required)
   Please type your first and last name to acknowledge that you agree with our Condensate Disclaimer. This line must have your name typed into it.
   
   
5. Terms and Conditions of Agreement Initials (Required)
   Please type in your two letter initials to acknowledge that you agree with the Terms and Conditions of this agreement. (The box to enter your initials is located just under Method of Payment.)
   
   
6. Method of Payment (Required)
   Choose one of two options "Bill my Credit Card" or "Check Enclosed".
   If selecting "Bill my Credit Card", select ONLY one credit card type.
   If selecting "Check Enclosed", please make check payable to R&L and mail to
   R&L Heating and Air
   6342 McCollum Ln
   Acworth, GA 30102
   
   
7. Method of Payment Signature (Required)
   Please type in your first and last name to acknowledge your method of payment.

Available below is a link to our REALCare Service Agreement. For your convenience, you can fill out this PDF form and email it to us or fax to 770-975-0445.

Click here to view a fillable PDF of the REALCare Service Agreement

Click Here to Submit an Online Service Request.

If you have any questions, please call us (770) 975-5750.